Saturday, August 28, 2010

Communication Console Concept: Hospital Guest To Patient Chat System

Hello All,

It seems for the most part hospital visitations by guests be it family or friends. Is limited to mid 20th century technological restrictions of the land line telephone call. (via a switchboard operator) Or the very traditional in-person hospital visit by a guest.

My concept blows past this traditional model of hospital guest visitations and ushers it into the early 21st century. Picture a communications console not to dissimilar from a laptop computer on a swivel arm attached to a hospital bed. It has a chief monitor, keyboard, microphone, one of several web cams in the room, and speakers. The communication console will also have "Voice Recognition Software" so a patient can go hands free be it in typing or interfacing with the console.

Every hospital guest will need to register themselves with the hospital website. Where they'll be authenticated by registering their Drivers License or State Picture ID card. Since patient security (privacy) is of utmost sensitivity. Besides to avoid every stranger to have access to a patients rooms they shouldn't be communicating with initially. The guest once authenticated will be given an access ID login and password. Where they'll encounter a social networking page provided by the hospital for the patient. Similar to "Facebook" in format with a: Wall for written messages, IRC (Instant Relay Chat) styled chat room, an incorporated secure Twitter page for health updates on the patient, a contact listing of registered guests, a subsequent contact list of on-duty nurses and doctors that are willing to take questions on the patients status, and other novelty applications. (like graphic icons of virtual flowers, etc...) Most importantly there will be a "Web Cam Chat Room" for either one one one video chats. Or multiple guests conversing at a time chatting with the patient.

The hospital can provide a default patient profile setting for their social networking page on the communication console. Which a tech savvy patient can customize to their preferences. The security settings to a patients profile can toggle "on or off" if video chats with audio dialogue is recorded or not. If text chat log is recorded or not, etc... However if a registered guest logging into the communication console of a patient is verbally abusive with the patient of hospital staff. The hospital security staff can override the patient profile setting to record all content. In order to provide evidence of an abusive registered guest from having very limited access to the patient or none at all. The communication console will also provide to the hospital staff with sufficient clearance to view an activity log. The activity log can be in text or a video / audio log that can be scanned to view any signs to a patients health.

The Communication Console like I stated earlier can have more than one situated web camera in the hospital room. In order for the guest to view the patient from multiple angles in the hospital room if the patient is asleep. If a patient is sleeping the Nurse can input an access code to mute all verbal contact with the patient during their rest. The communication console can also have a LED bulb that goes green to red. Green is when a virtual presence has connected and is interacting with the patient. Red is when there are no registered guests on the communication console. If a patient chooses to record any video, audio, or text chats on their profile settings. They can be handed over as a private secure download at their leisure upon their release from the hospital. As a keepsake for themselves or to be shared with close relatives at their discretion.

The 1st generation of these communication consoles can be rolled out to private hospital rooms. As an additional layer of a hospital amenity for the patient to utilize during their stay. The communication console will no doubt revolutionize hospital patient to guest visitations. Allowing relatives & close friends to visit a loved one from across the country or around the globe if need be.